Our policy for returns and refunds. Simple, fair, and customer-friendly.
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within our policy period.
Some items may have different return conditions. Please check product details before purchase.
Follow these simple steps to return an item:
Go to "My Orders" in your account and select the item you want to return.
Choose the reason for return from the available options.
Print the return label provided and attach it to your package.
Pack the item securely with all original accessories and ship it to our return center.
Once we receive your returned item, here's what happens:
Refund Method: Refunds are issued to the original payment method used for purchase.
Processing Time: Refunds typically take 5-10 business days to appear in your account after approval.
For health and safety reasons, some items cannot be returned:
| Return Reason | Shipping Charges |
|---|---|
| Wrong item received | Free return |
| Damaged or defective item | Free return |
| Changed your mind | Customer pays return shipping |
| Size or color change | Customer pays return shipping |
If you need assistance with your return or have questions about our policy, contact our support team:
Our team is available to help you with return-related queries.
Support Hours: Mon-Sat, 9:00 AM - 7:00 PM
Note: Please have your order number ready when contacting support for faster assistance.